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Approach

Each case study will be presented as a sequential narration of specific challenges, solution development, deployment and business impact. A typical case study editorial will contain the following


1

Problem Statement Definition

While most companies deploy technology for all functional areas, at many times the larger business landscape transforms faster than organisational agility. This limits a retailer’s ability to align with new market trends and exceed customer expectations. The retailer hence has to rapidly adopt next generation technology solutions to upgrade and / or convert the current infrastructure for future competitiveness and sustainability.

2

Vendor Evaluation

Examination of the key parameters used for evaluation of vendors and the basis for choosing the final implementation partner. Text will offer outline of the differentiation and innovation that the selected partner brought to the table. Details on case-specific, ahead-of-the-curve differentiation will be highlighted.

3

SDLC & Project Execution Approach

Narration of project timelines (step-by-step implementation/ migration), transition seamlessness (how the business was minimally impacted during transition) and challenges faced and jointly overcome by both parties during implementation. Tech stack and latest DEVOPS tools used could receive a mention here.

4

Business Outcome

How did the business and its customers benefit? Before-and-after illustration through data / actual metrics in terms of positive impact on efficiency, topline sales, customer insights, lower returns, granulated analytics, lower mark downs, JIT inventory / replenishment cycle, etc.

5

Road map for Scalability / Sustainability

Outline Vision 2020 and identify milestones for enhancements and how the partner will meet these inflection points. Include change management practices that will be implemented — internal and external — across stakeholders.

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